Frequently Asked Questions

What types of homes do you specialize in?

We focus on residential properties hidden mold, aging materials, or outdated waterproofing that require experienced attention.

We provide mold remediation, water damage repair, basement waterproofing, and moisture prevention solutions. We identify the source of the issue and fully resolve it—not just treat the symptoms.

Signs include a musty smell, visible discoloration on walls or ceilings, allergy-like symptoms, or a history of moisture issues. If you suspect mold, we offer inspections and professional testing.

Yes. If your water or mold issue is covered by your homeowner’s insurance, we can assist with documentation and help guide you through the claims process.

We offer fast response times—typically within 24 hours. If you’re dealing with a leak, flooding, or urgent mold issue, contact us immediately.

Certain types of mold can cause respiratory problems, allergic reactions, or worsen pre-existing health issues. We take it seriously and follow industry standards to remove it safely.

It depends on the extent of the damage. Small areas may be completed in a day or two, while more widespread issues could take several days. We’ll provide a clear timeline after inspection.

Yes. We stand behind our work with clear service guarantees. If a problem returns due to our workmanship, we’ll come back and make it right. Warranties provided on many services.

Absolutely. We’re fully licensed and insured to operate in Massachusetts and meet all regulatory and safety requirements.

In most cases, no. For severe contamination, we may recommend temporary relocation from affected areas, but we’ll always let you know in advance and work to minimize disruption.